![]() While 1-800-PackRat has some good features, like the on-your-own schedule packing and offers for military moves, they sit near the middle of the pack in our evaluation. One customer even said that their pods were shipped one month too soon. Others noted that they had trouble with delivery times including drop-off days being rescheduled without notice to the customer. However, unhappy reviewers who rated the company 1 star complained about pods leaking and causing water damage to their items inside. There were no hidden fees or changes to the price. Another reviewer noted that once they got the quote, they felt that 1-800-PackRat was honest about the costs. Happy customers who gave 1-800-PackRat a 5-star rating said that the process for shipping their belongings was very easy, and they felt that the drivers who handled the pods were experienced and gave them confidence about the safety of their possessions. The company has an "A" rating and accreditation with the Better Business Bureau, but it's still got low ratings in other places. The company averages around 3 stars, with 73% of customers giving the company 5 stars. The Reviews for 1-800-PackRat are middle-of-the-road. There's no rush, and you can complete your packing on your stress-free schedule. Once you're finished packing, you can call 1-800-PackRat to take the pod away. With the ground-level barn door loading, you can walk in and out of the pods with ease. Unlike some other moving and storage companies, 1-800-PackRat lets you take your time packing your container. One of the standout features of 1-800-PackRat is the company's at-your-own-pace approach. ![]() Otherwise, the 1-800-PackRat pods are meant to be packed by the customer. So, if you want that service, you'll have to use their partners. It is important to note that while most of these services are handled in-house, 1-800-PackRat does subcontract out their Packing & Loading help. On top of that, they offer options for a variety of moving services which include:
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